The Empower 2018 Conference starts on Tuesday, January 9, and runs through Friday, January 12.


Empower 2018 will take place at the Long Beach Convention & Entertainment Center: 300 East Ocean Boulevard, Long Beach, California 90802


How do I register?

You can reserve your seat for Empower 2018 by visiting the Registration page.

How do I register if I don’t have a support site account?

You can create a Support Site account by going to the “Create an Account” page.

Who should attend Empower?

Office Laserfiche Go-Tos
You’re the person who knows the system so well, you’re called the “Laserfiche expert” by your peers. Keep your knowledge sharp and up-to-date with four days of non-stop training!

  • Power Users: Make your workdays even more productive by learning quick tips, tricks and shortcuts in Laserfiche.
  • Scanner Operators: If your role is to import content into Laserfiche, we have all kinds of helpful advice. Learn how to clean up scanned pages, extract information and set up an efficient filing system.
  • Departmental Administrators: Learn how to build and maintain a superior Laserfiche system with workflow training, tips on setting up users and groups, template design and more.

Learn how to deploy speedy, sustainable and secure Laserfiche systems — while gathering the support of end users—from the experts who develop and support Laserfiche.

  • Business Analysts: In speaking sessions and hands-on labs, you’ll learn the best way to map business processes, develop user personas and simplify change.
  • Technology Implementers: Empower is a productivity playground for implementers. Deepen your knowledge of Laserfiche deployment, customization, integration and security in hands-on labs.
  • Records Managers: New and experienced records managers will learn how to set up file systems, retention rules and work with—not against—business users.
  • System Administrators: Learn tips for designing an easy-to-use system, setting up security, optimizing performance and more.
  • Integrators: Get a “developer’s-eye” view of Laserfiche and come up with strategies for planning and implementing integrations with your existing applications.

Senior and Executive Management
You want to improve efficiency, automate business processes and strengthen the infrastructure of your organization. At Empower, you’ll learn by networking with industry leaders who have driven successful initiatives at their organizations.

  • Line of business managers and Directors: Get the tools to make your department more productive and maximize revenue generation.
  • IT Managers and Directors: Gain a better understanding of how Laserfiche can solve problems in every department, help you make the most of your infrastructure resources and enhance information security.
  • Operations Managers and Directors: For the manager who does it all, Empower offers classes on every subject you want to master. Choose from courses on project management, workflow design, troubleshooting and more.
  • C-Level Executives: Come away with industry insights, new connections and ideas to successfully implement strategic initiatives across the enterprise.

The Laserfiche Community
Be a part of the largest gathering of the worldwide Laserfiche community.

  • Laserfiche Resellers: Find out about the latest developments, hone your Laserfiche skills and network with many of your clients—all under one roof.
  • Consultants: Join other consultants, analysts, and experts and gain access to an exclusive curriculum designed to give you the most relevant insight into the ECM industry.

How do I select my classes?

Start planning your Empower experience now & register for your classes with our newly released class schedule. We will continue to add more great sessions throughout the year, so be sure to stay tuned! You can also download a PDF of 2018 class descriptions here.

How much does it cost to attend?

Visit the Registration page for details and prices.


All cancellations/substitutions must be made in writing by e-mail to events@laserfiche.com or by fax to (562) 424-2118. No telephone cancellations/substitutions will be accepted.
If Laserfiche cancels a single session for any reason, it assumes no responsibility for nonrefundable airline tickets or other travel costs. Laserfiche will make every effort to immediately notify registrants of a cancellation. Laserfiche reserves the right to cancel any single session that has insufficient enrollment. Refunds will not be given to registrants who do not attend without cancelling in advance (no shows).
⦁ Event Registration: A full refund, minus a $50 processing fee, will be issued when a cancellation is received in writing before December 11, 2017 at 11:59PM PST.
⦁ Name Changes: Name changes will be allowed up until December 11, 2017 at 11:59PM PST.
Please review the Conference and Hotel Cancellation Policies prior to cancelling your conference attendance or hotel reservation.

Buy One, Get One Free: March 31, 2017 at 5PM PST

Super Early Bird: June 30, 2017 at 5PM PST

Early Bird: November 17, 2017 at 5PM PST

Refunds: December 11, 2017 at 11:59PM PST

Registration: January 2, 2018 at 5PM PST

All prices are in US dollars. You may complete your online registration with one of the following payment methods: check, American Express, MasterCard or Visa. You may also request an invoice if you wish to send a check for payment.
Payment must be received prior to the beginning of the conference for attendees to sign up for classes. Registrants who have not paid will not be allowed to attend any of the conference sessions. We do not accept onsite registration and payment.


Who is sponsoring Empower?

Visit the Sponsorship page for a list of sponsors and exhibitors.

What opportunities are there for sponsorship and exhibition?

Empower has various levels of sponsorship and exhibition opportunities. Whether you need to increase brand awareness, deliver a message to a targeted audience or create buzz during the conference, our sponsorship team can tailor solutions to meet your needs. To receive a copy of the Empower 2018 sponsorship package, please fill out this form. Please note not all opportunities in the sponsorship package may be available, as some may have already sold.

Who do I contact about becoming a sponsor or exhibitor?

Please fill out this form at the bottom of the sponsors page and our sponsorship team will reach out to you to discuss your sponsorship and exhibition needs.

Travel Info

Where will Empower 2018 be held?

The Empower 2018 Conference will take place at the Long Beach Convention & Entertainment Center, 300 East Ocean Boulevard, Long Beach, California 90802.

How can I make Hotel reservations?

Laserfiche has reserved discounted room blocks at a number of hotels. We recommend that you book your room as soon as possible. You can also view the list of hotels here to get an idea of the hotels that will be made available for the 2018 conference. Unless otherwise specified by Laserfiche, participants are responsible for individual travel expenses, accommodations and ground transportation. See the Travel page for more information.

Where can I find more information about Long Beach and the surrounding area?

To learn more about Long Beach, visit the official website of the Long Beach Area Convention & Visitors Bureau.

Agenda & Sessions

When is Empower 2018?

Empower 2018 starts on Tuesday, January 9, and runs through Friday, January 12. Visit the agenda page for details on each day.

How can I select my courses?

Start planning your Empower experience now & register for your classes with our newly released class schedule. We will continue to add more great sessions throughout the year, so be sure to stay tuned! You can also download a PDF of 2018 class descriptions here.

What key topics and technologies will be covered at Empower?

The Empower 2018 agenda features presentations, labs, and case studies on every aspect of the Laserfiche suite, as well as educational presentations from customers, analysts and industry experts. You can download a PDF of 2018 class descriptions here.

Empower 2018 session tracks are:

Product Training

Build knowledge and skills with classes taught by Laserfiche product experts on the wide range of tools available in the Laserfiche product suite. These highly informative presentations and hands-on training labs cover topics from beginner to advanced and highlight tools that lay the groundwork for each stage in the digital transformation journey. Topics are focused on seven categories: Core features, Administration, Developer, Forms, Quick Fields, Workflow and Security.

Success Stories

Get an in-depth look at how other Laserfiche users have developed and fine-tuned implementations that transformed their organizations, empowering them to reach mission-critical goals. They’ll share the results they have achieved plus the lessons they have learned from their experiences. These classes include case studies from Run Smarter award winners, who have been recognized for their achievements in creating innovative and results-oriented solutions.

Organizational Leadership

Drive transformation at every level of your organization with business and leadership strategies presented by top industry experts. From enhancing your business acumen to staying on the cutting edge of technology trends, these classes cover a dynamic range of subjects that represent the leading concerns of modern professionals. Gain keen insight on department-specific and enterprise-level strategies and everything in between.

Solutions Marketplace

Discover how to extend the functionality of Laserfiche with demonstrations of specialized solutions. These classes are presented by members of the Laserfiche Professional Development Program, a community of developers and integrators with decades of experience with Laserfiche implementations.

VAR and Solution Provider

Value-Added Reseller (VAR) and Solution Provider classes cover solutions for Laserfiche resellers looking to improve their reach in targeted markets, improve sales strategies and gain a competitive advantage.


Make connections, share tips and tricks and socialize with like-minded innovators by attending these sessions and events. You can gather new ideas for how to get the most out of your Laserfiche solution by joining industry- and region-specific user groups, or relax and refuel at Networking Lunches and the Special Event.


Topics covered at Empower 2018 will include:

  • Introduction to Laserfiche
  • Searching in Laserfiche
  • Scanning in Laserfiche
  • Fundamentals of Records Management
  • Implementing a Security Policy in Laserfiche
  • Workflow Reporting and Process Analytics
  • Integration Strategies
  • Capture Strategies
  • Best Practices in Quick Fields
  • Effective Audit Strategies
  • What’s New in Laserfiche
  • Backup and Recovery
  • Virtualization
  • Troubleshooting
  • Customer Case Studies
  • And many more!

Do I need to bring my own laptop to the conference?

Laserfiche will supply the laptops for all hands-on lab classes, so you do not need to bring your computer to the lab classes. However, if you’d like to bring your own computer, we offer configuration help, starting on Tuesday, January 9. If you are bringing your own laptop please note the following minimum requirements:


  • 64-bit Windows 7 OS1
  • VMWare Player 7.12
  • Intel i5 CPU
  • 8 GB of RAM3
  • At least 60GB free hard drive space, SSD recommended
  • Virtualization needs to be enabled on the laptop to run the virtual machine4


  1. The virtual machine OS will be Windows Server 2012 R2
  2. For VMWare Player, it must be on at least version 7.1 otherwise the virtual machine will not run. If it’s not already installed, you will need administrator rights to install this application during Empower
  3. The virtual machine will require 4 GB of RAM
  4. Lenovo laptops tend to have this disabled by default. This option can be enabled in the BIOS under Virtualization


Stay Informed

What is the proper attire for the conference?

Business casual.

Which meals are included with registration?

Continental breakfast and lunch will be provided on January 10-12. Additionally, heavy appetizers will be served during the special event the evening of January 10.

Still have questions?

Ask them at Laserfiche Answers, or contact us at events@laserfiche.com, or call us at (562) 988-1688 ext. 212.