The Empower 2019 Conference starts on Tuesday, February 5, and runs through Friday, February 8.


Empower 2019 will take place at the Long Beach Convention & Entertainment Center: 300 East Ocean Boulevard, Long Beach, California 90802


How do I register?

You can reserve your seat for Empower by visiting the Registration page.

How do I register if I don’t have a support site account?

You can create a Laserfiche Support Site account by going to the “Create an Account” page.

Who should attend Empower?

Local Go-Tos
You’re the person who knows the system so well, you’re called the “Laserfiche expert” by your peers. Keep your knowledge sharp and up-to-date with four days of training!

  • Power Users: Make your workdays even more productive by learning quick tips, tricks and shortcuts in Laserfiche.
  • Scanner Operators: If your role is to import content into Laserfiche, we have all kinds of helpful advice. Learn how to clean up scanned pages, extract information and set up an efficient filing system.
  • Departmental Administrators: Learn how to build and maintain a superior Laserfiche system with workflow training, tips on setting up users and groups, template design and more.

Learn how to deploy speedy, sustainable and secure Laserfiche systems — while gathering the support of end users—from the experts who develop and support Laserfiche.

  • Business Analysts: In speaking sessions and hands-on labs, you’ll learn the best way to map business processes, develop user personas and simplify change.
  • Technology Implementers: Empower is a productivity playground for implementers. Deepen your knowledge of Laserfiche deployment, customization, integration and security in hands-on labs.
  • Records Managers: New and experienced records managers will learn how to set up file systems, retention rules and work with—not against—business users.
  • System Administrators: Learn tips for designing an easy-to-use system, setting up security, optimizing performance and more.
  • Integrators: Get a “developer’s-eye” view of Laserfiche and come up with strategies for planning and implementing integrations with your existing applications.

Senior and Executive Management
You want to improve efficiency, automate business processes and strengthen the infrastructure of your organization. At Empower, you’ll learn by networking with industry leaders who have driven successful initiatives at their organizations.

  • Business Managers and Directors: Get the tools to make your department more productive and maximize revenue generation.
  • IT Managers and Directors: Gain a better understanding of how Laserfiche can solve problems in every department, help you make the most of your infrastructure resources and enhance information security.
  • Operations Managers and Directors: For the manager who does it all, Empower 2017 offers classes on every subject you want to master. Choose from courses on project management, workflow design, troubleshooting and more.
  • C-Level Executives: Come away with industry insights, new connections and ideas to successfully implement strategic initiatives across the enterprise.

Be a part of the largest gathering of the worldwide Laserfiche community.

  • Laserfiche Resellers: Find out about the latest developments, hone your Laserfiche skills and network with many of your clients—all under one roof.
  • Consultants: Join other consultants, analysts and experts and gain access to an exclusive curriculum designed to give you the most relevant insight into the ECM industry.

How do I select my classes?

Login to the Empower course selector. To review the full schedule of classes taught at Empower, download Empower course descriptions. Please note that this course list is not complete—we will continue adding more courses throughout the year. Titles and descriptions may also be updated as we get closer to the event.

How much does it cost to attend?

Visit the Registration page for details and prices.


If you have any questions about Empower or our registration terms and conditions, please feel free to contact events@laserfiche.com or call us at (562) 988-1688 ext. 212 for any questions. Our full Registration Terms and Conditions are located here.

*Registration prices do not include hotel or travel costs.


All cancellations/substitutions must be made in writing by e-mail to events@laserfiche.com or by fax to (562) 424-2118. No telephone cancellations/substitutions will be accepted.

If Laserfiche cancels a single session for any reason, it assumes no responsibility for nonrefundable airline tickets or other travel costs. Laserfiche will make every effort to immediately notify registrants of a cancellation. Laserfiche reserves the right to cancel any single session that has insufficient enrollment. Refunds will not be given to registrants who do not attend without canceling in advance (no shows).

  • Event Registration: A full refund, minus a $50 processing fee, will be issued when a cancellation is received in writing before 11:59PM PST on Friday, January 4, 2019.
  • Name Changes: Name changes will be allowed up until 11:59PM PST on Friday, January 4, 2019.

Please review the Conference and Hotel Cancellation Policies prior to canceling your conference attendance or hotel reservation.


All prices are in U.S. dollars. You may complete your online registration with one of the following payment methods: check, American Express, MasterCard or Visa. You may also request an invoice if you wish to send a check for payment.

Payment must be received prior to the beginning of the conference for attendees to sign up for classes. Unpaid registrants will not be allowed to attend any of the conference sessions. We do not accept onsite registration and payment.


Super Early Bird: June 29, 2018 at 5PM PST

Early Bird: December 7, 2018 at 5PM PST

Refunds: January 4, 2019 at 11:59PM PST

Registration: January 28, 2019 at 5PM PST

Travel Info

Where will Empower be held?

The Empower Conference will take place at the Long Beach Convention & Entertainment Center, 300 East Ocean Boulevard, Long Beach, California 90802.

How can I make Hotel reservations?

Laserfiche has reserved discounted room blocks at a number of hotels. We recommend that you book your room as soon as possible. Please log in to reserve your rooms. You can also view our list of reserved hotels here. Unless otherwise specified by Laserfiche, participants are responsible for individual travel expenses, accommodations and ground transportation. See the Travel page for more information.

Where can I find more information about Long Beach and the surrounding area?

To learn more about Long Beach, visit the official website of the Long Beach Area Convention & Visitors Bureau.

Agenda & Sessions

When is Empower 2019?

The Empower 2019 Conference starts on Tuesday, February 5, and runs through Friday, February 8.

How can I select my courses?

Once you’ve paid your registration fees, you may plan your daily schedule and select your classes.

Get The Official Empower Mobile App

The free Empower mobile app allows users to view schedules, select courses, and connect with other attendees. You can even access location and speaker information and post updates to sessions, keynotes, and exhibitor booths. In addition, you can earn points, and prizes for being active on the app and at the conference. Check the leaderboard to see how you compare to other attendees.


What key topics and technologies will be covered at Empower?

The Empower agenda will feature presentations, labs, and case studies on every aspect of the Laserfiche suite, as well as educational presentations from customers, analysts and industry experts. Download the latest version of course descriptions here. Please note that this course list is not complete—we will continue adding more courses throughout the year. Titles and descriptions may also be updated as we get closer to the event.

Topics covered at past Empower conferences included:

  • Introduction to Laserfiche
  • Searching in Laserfiche
  • Scanning in Laserfiche
  • Fundamentals of Records Management
  • Implementing a Security Policy in Laserfiche
  • Workflow Reporting and Process Analytics
  • Integration Strategies
  • Capture Strategies
  • Best Practices in Quick Fields
  • Effective Audit Strategies
  • What’s New in Laserfiche
  • Backup and Recovery
  • Virtualization
  • Troubleshooting
  • And many more!

Stay Informed

Do I need to bring my laptop to the conference?

Laserfiche will supply the laptops for all hands-on lab classes, so you do not need to bring your computer to the lab classes. However, attendees who would like to use their own laptops for lab sessions must download the virtual machine files before arriving at Empower. Virtual machine files will not be available for download at the conference.

Download VM Files Now

If you require help with configuration after downloading the files, you can visit the Info Center on Tuesday to get assistance from a Laserfiche team member.


What is the proper attire for the conference?

Business casual.

Which meals are included with registration?

Continental breakfast will be provided on February 6-8.

Lunch will be provided on February 5-7.

Additionally, heavy appetizers will be served during the special event on February 6 from 6:00 pm – 9:00 pm.

Still have questions?

Ask them at Laserfiche Answers, or contact us at events@laserfiche.com, or call us at (562) 988-1688 ext. 212.