Empower Speakers

Chris Wacker is a technology entrepreneur and CEO of Laserfiche, an elite provider of enterprise software for automating business processes and enabling digital transformation. As CEO, Wacker sets Laserfiche’s strategic vision and drives business growth. With 30 years of industry experience, Wacker has a unique perspective on connecting inspiration and information, technology’s capabilities and the human touch. He is committed to leading a customer-centric organization—ensuring that every single user has an exceptional, distinctive experience. His dedication to a customer-focused approach to business is inspired by the Laserfiche community and its passion for efficiency and transformation. Chris has worked and traveled extensively throughout Europe, Africa and the Middle East. He holds a bachelor’s degree in social science from Hofstra University in New York and currently lives in Long Beach, California.

Since joining Laserfiche in 1989, Karl Chan has been a driving force in the company’s software development. He held a variety of technology leadership roles before being named Chief Technology Officer in 2005 and President in 2014. In 2015, Karl received a CTO Lifetime Achievement Award from the Los Angeles Business Journal for his creativity, leadership and vision in creating innovative technology solutions for Laserfiche and its customers.

Doug Haubert has over 18 years of experience as a civil and criminal prosecutor and was elected Long Beach City Prosecutor in 2010, and re-elected in 2014. Doug started the City’s Gang Prevention Strategy, a three-part approach to reducing gang violence that was recognized in 2012 by Neighborhoods USA as one of America’s “Best Neighborhood Programs.”  Using technology to suppress gang activity, while also assisting former gang members with social services, Haubert’s Gang Prevention Strategy has been called a “model” for other cities, and “the most effective and innovative gang prevention strategy in use today,” by Los Angeles County Sheriff Jim McDonnell. City Prosecutor Haubert also created the Parent Accountability and Chronic Truancy (PACT) program to prevent youth from joining gangs.  Haubert is also recognized as a national leader in court diversion programs.

Phil Bertolini is the Deputy County Executive/CIO for Oakland County. He is a vocal advocate for cloud and enterprise solutions in government, cross-boundary resource sharing, and inter-jurisdictional cooperation. Phil has overseen the development of unique government technology programs such as the G2G Cloud Solutions Initiative, the G2G Marketplace, the Cyber Security Assessment for Everyone (CySAFE) initiative and the TechDebtCheck Assessment. Phil has promoted his philosophy of “Build it once, pay for it once, and everybody benefits” to many other government agencies. He was honored as a member of the 2017 CIO Hall of Fame by CIO Magazine and honored as 2016 IT Leader of the Year at the Michigan Digital Government Summit hosted by Government Technology Magazine. In 2012, he was recognized by President Obama and the White House as a Champion of Change. He is the co-author of the book IT Budgeting and Decision Making: Maximizing Your Government’s Technology Investments.

Greg Eisenberg, the Director of Engineering for Process Automation, is responsible for driving the next wave of innovation and releases for Laserfiche’s Process Automation in the Cloud. Greg brings 20 years of software development and team management experience to Laserfiche. Greg had been the Director of Software and Firmware at eSolar, and spent 15 years developing software and leading teams at Microsoft including working on Microsoft’s first public Web Service, Windows Phone and what is now Windows Workflow Foundation. Greg is an alumni of the Computer Science program at McGill University.

“Justin Pava is the Principal Technical Product Manager at Laserfiche. In his role, he oversees the strategy for product development as well as the team that is responsible for launching key products and updates.

Pava has played an integral role within Laserfiche since joining the company in 2003. He was a member of the team that initiated Laserfiche’s Department of Defense (DoD) 5015.2 Records Management certification, which the software maintains today.

Since joining the Laserfiche team, Pava has shared his industry expertise at a number of training sessions, including acting as a keynote speaker at the Laserfiche Empower Conference. He received his Bachelor of Science degree in biology from Harvey Mudd College.
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Tricia Swift, Software Engineer in Test, is a new member of the Mobile team. Tricia brings 17 years of quality assurance and testing experience to Laserfiche. Tricia’s prior experience includes 11 years developing and testing the RightFax software suite at OpenText and 6 years at Ventana Medical Systems (Roche). Tricia is a proud alumni of the University of Arizona with her degree in Computer Science.

Jared started at Laserfiche over three years ago after graduating from UCLA. After initially working on the web team doing product testing for the web client, WebLink and Audit Trail, he moved into a technical product management role for the Forms team last March. At Empower 2018, Jared is most looking forward to hearing constructive user feedback and feature requests to incorporate into the Forms product roadmap.

Peter Wayman is Vice President of Asset Management and Professional Services at Laserfiche. In this role, Peter leads the continued development and management of the Laserfiche asset management function, including setting corporate strategy for fixed assets management, professional services and consulting, and IT service management. Peter joined Laserfiche in 1996 and previously held positions in the development and sales organizations.

Melissa Henley, Director of Marketing Communications at Laserfiche, oversees corporate marketing communications initiatives. She is a frequent speaker at industry events, user groups and webinars on topics including change management, presentation techniques and other management skills. Melissa, who joined Laserfiche in 2007, has nearly 20 years’ experience driving strategic marketing plans for leading software, financial services and educational organizations. She also is a member of the International Institute of Municipal Clerks (IIMC) Foundation Board of Directors, where she serves as chair of the Marketing Committee.